Frequently Asked Questions

How long does a translation take? 

Standard translations are completed within 3-5 business days. Rush services are available for urgent needs (24-48 hours) with advance notice.

How much does a certified translation cost? 

Pricing depends on the document type, length, and urgency. Contact us for a free, personalised quote with no obligation.

Do you translate documents in person or online? 

Both! You can send documents securely via email, WhatsApp, or postal service. We can also arrange in-person meetings when needed.

Are your translations accepted by UK authorities? 

Yes. Our certified translations are recognised by all UK governmental bodies, universities, employers, and institutions.

Can you help with consular appointments? 

We provide complete preparation assistance, including document checking and form filling. While we don't attend appointments with you, we ensure you're fully prepared.

What payment methods do you accept? 

Bank transfer, card, and cash (for in-person services). Payment details are provided with your quote.

Do you offer refunds? 

We guarantee your satisfaction. If there's an issue with our work, we'll correct it at no charge. Refund policies are outlined in our terms of service.